Join Us    Shopper profile form    Client Request Proposal

industry experience-banner

Industries Specialization

MSI works within a variety of industries. We have the experience to understand your industry, your competitive challenges and how to tailor a mystery shopping program, customer service workshop to meet your operational objectives.

MSI Industries specialization includes:

  • Retail: Hyper marts, grocery stores, shopping malls, luxurious Goods, electronics shops, drug stores.
  • Financial Services: Consumer, Corporate and investment Banking, insurance services
  • Hospitality: Hotels, lodging and business centers.
  • Food & Beverages: Restaurants & Bars, fast food, FMCG, entertainment, theme park
  • Telecommunication: Wireless network provider, Fixed and internet providers, Hand phone handset
  • Real Estate: Apartment, office building, housing agency
  • Healthcare: Hospitals, pharmaceutical, medical centre
  • Airlines: Airport, airlines, catering
  • Education: Training centre
  • Automotive sales and service
  • Utilities: Water, Gas, Electricity, Gas station

For more details of mystery shopping program in your industry, please kindly contact us