
Industries Specialization
MSI works within a variety of industries. We have the experience to understand your industry, your competitive challenges and how to tailor a mystery shopping program, customer service workshop to meet your operational objectives.
MSI Industries specialization includes:
- Retail: Hyper marts, grocery stores, shopping malls, luxurious Goods, electronics shops, drug stores.
- Financial Services: Consumer, Corporate and investment Banking, insurance services
- Hospitality: Hotels, lodging and business centers.
- Food & Beverages: Restaurants & Bars, fast food, FMCG, entertainment, theme park
- Telecommunication: Wireless network provider, Fixed and internet providers, Hand phone handset
- Real Estate: Apartment, office building, housing agency
- Healthcare: Hospitals, pharmaceutical, medical centre
- Airlines: Airport, airlines, catering
- Education: Training centre
- Automotive sales and service
- Utilities: Water, Gas, Electricity, Gas station
For more details of mystery shopping program in your industry, please kindly contact us

