Getting Paid
Compensation varies depending upon the complexity of the assignment. Compensation depends upon the nature of the assignment and client requirements. We will tell you the compensation when we contact you about an assignment if you would like to accept the assignment.
MSI only pays shoppers via BCA (Bank Central Asia). You must be a customer of Bank Central Asia. We do not issue checks for any shop conducted. Payments will be processed on or around the 25th of the month following the shop submission date of assignment. For example, Shops conducted and submitted in January will be paid by 25th February. In order to receive payment, you should provide your BCA bank Account number, account name and branch code. An email is sent to your email address, once payment has been made.
MSI does not pay for assignments that are not conducted according to guidelines, or for which the appropriate paperwork is not received. We require a paperwork validation for every mystery shopping assignment that is completed. In most instances, we require either a store receipt or an associate's business card. Please refer to your guidelines on how to submit your assignment documentation to MSI.
If there is a discrepancy about a payment amount, please email MSI with the assignment number, date conducted, company survey name, and discrepancy amount. Please be sure to sign your email with your first and last name and give all of the requested information for a quicker response. Email your request to: info@mysteryshopping-indonesia.com
As an independent contractor, you are responsible for reporting your own earnings. If you have questions regarding tax liability, contact your tax advisor. We can not provide tax advice.
